Viacomms Telecom, founded in 2012, is a Kuwaiti shareholding company specializing in cloud-based and on-premise unified communications and omnichannel contact center solutions. It serves enterprises, healthcare, retail, hospitality, education, and government sectors with cutting-edge technology. As a trusted partner of Avaya, Genesys, and Zendesk, Viacomms delivers AI-driven automation and mission-critical communication solutions. Their 24/7 technical operations are supported by certified engineers ensuring enterprise-grade reliability. wAI Industries partners with Viacomms to advance AI-powered customer interactions and enterprise communication
Established in 1986, Al Arabiya Systems Engineering (ASE) is a leading Saudi Arabian IT solutions and consulting firm specializing in enterprise technology, cybersecurity, and digital transformation. With over three decades of expertise, ASE has played a crucial role in modernizing businesses and government institutions by delivering cutting-edge IT solutions, consulting services, and infrastructure enhancements.
AlasilaCX, established in 2000, is a pioneering Saudi Arabian company specializing in Customer Experience (CX) management. Initially focusing on IT infrastructure implementation, the company has evolved to offer a comprehensive suite of solutions designed to enhance customer interactions and engagement.
Call Center Studio is a leading provider of AI-powered, cloud-based contact center solutions, enabling businesses to streamline customer interactions, enhance service quality, and improve operational efficiency. As a fully scalable CCaaS (Contact Center as a Service) provider, Call Center Studio integrates seamlessly with CRM systems, AI-driven automation, and omnichannel communication platforms, ensuring enterprises can deliver exceptional customer experiences. With robust AI-powered analytics, workforce optimization, and real-time monitoring, Call Center Studio empowers organizations across industries—including finance, healthcare, retail, and telecommunications—to modernize their customer engagement strategies.
Plutus21 Capital, established in 2017, is a Dallas-based investment firm specializing in frontier markets such as blockchain and artificial intelligence (AI). The firm combines quantitative and fundamental research to capitalize on long-term adoption trends in these emerging technologies.
E.ocean, established in 2008, is a leading cloud communication platform provider based in Karachi, Pakistan. The company specializes in omni-channel communication solutions, enabling businesses to engage with customers across multiple channels, including SMS, WhatsApp Business Platform, and Voice. e.ocean's enterprise-grade platform offers programmable communication APIs and customized solutions for service delivery, sales, and support teams. Their products include Digital Connect, which allows businesses to manage customer interactions from a single unified inbox, and Verifapp, a tool for user authentication and verification via SMS, Voice, and WhatsApp OTPs.
AWS
Integrate the Alara Platform with AWS tools like Amazon SageMaker to address complex data challenges across the entire AI lifecycle
Google Cloud
Access the Alara Platform directly from the Google Cloud Marketplace, while integrating seamlessly with products like Google BigQuery for advanced data analytics.
Microsoft Azure
Seamlessly integrate wAI’s AI reasoning framework with Microsoft Azure to enhance business intelligence, automate workflows, and optimize data pipelines using Azure AI services, Azure OpenAI, and Azure IoT Hub.
Microsoft
Transform your data into actionable insights with the Alara Platform via the Azure Marketplace. Leverage integrations with tools like Azure IoT Hub to enhance real-time operations.
Genesys
Integrate wAI’s AI-powered customer interaction models with Genesys Cloud CX to enhance contact center efficiency, automate customer interactions, and deliver real-time AI-driven responses across multiple channels.
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